Srinagar, Mar 26: Amid panic buying of LPG cylinders in Kashmir, a growing number of consumers have alleged irregularities in gas bookings and supply, claiming they are receiving delivery confirmations on their phones for orders they never placed, even as distribution practices on the ground raise further concerns.
The complaints have surfaced at a time when rumours of a possible lockdown—categorically denied by the government—have triggered a surge in demand for cooking gas across the Valley.
Several consumers said they received automated messages showing LPG bookings in their names, followed shortly by delivery confirmations, despite not placing any orders.
A Srinagar resident said he received a message in the evening stating that a booking had been generated in his name. “Within minutes, I got another message saying the cylinder had been delivered. It was around 10 pm. I had neither booked nor received any gas. It left me completely confused,” he said.
Another consumer from the city echoed similar concerns. “I got a message that my order was generated online, but I never placed any request. If this continues, how do we even track our own consumption?” he asked.
Many residents said such instances are creating anxiety, with fears of misuse of consumer connections or discrepancies at the agency level.
Adding to the concern, consumers have also alleged that LPG dealers, who are mandated to provide home delivery, are instead distributing cylinders at designated points or roadside locations.
“Dealers are calling people to collect cylinders from specific spots instead of delivering them at home. When word spreads that gas is available at a particular place, people rush there, leading to chaos,” said a local resident.
Another consumer said the practice is worsening panic. “If there is no shortage, why are cylinders being sold on roads? This only fuels panic buying and creates unnecessary crowding,” he said.
Residents have appealed to the Divisional Commissioner, the Jammu and Kashmir government, and the Lieutenant Governor’s administration to intervene, ensure strict monitoring of gas agencies, and restore normal home delivery services.
“We urge the authorities to stop this system of roadside distribution and take strict action against any irregularities. If stocks are sufficient, delivery should be done as per norms,” a group of consumers said.
While officials have maintained that there is no shortage of LPG and have dismissed lockdown rumours, consumers are demanding closer scrutiny of gas agencies and immediate redressal of complaints.
They have called for verification of booking systems, accountability in delivery records, and strict enforcement of home delivery norms to prevent misuse and avoid further panic among the public.
